FAQs
Frequently Asked Questions
Everything you need to know about shopping with Sabby Clothing. If you have any other questions, please get in touch with us on WhatsApp and we'll be happy to help.
How can I view your range?
Our collection is available to view by appointment in Northwood, Monday to Sunday. Appointment times are flexible wherever possible. Simply send us your preferred date and time via WhatsApp and we'll arrange a time that works for you.
How can I order a bespoke outfit?
If you have a particular look in mind, send us your inspiration images and we can work with you to create something similar, tailored to your preferences.
If you're not sure exactly what you're looking for, don't worry. Our team can help with inspiration and suggestions, from the style and silhouette to colours, fabrics and detailing.
What is the lead time for a bespoke or custom-made outfit?
Please allow up to 6 weeks for bespoke and custom-made orders to be created and dispatched. We recommend getting in touch as early as possible if your outfit is required for a particular event or date.
Do you ship worldwide?
Yes. Sabby Clothing serves clients both in the UK and internationally, including customers in Dubai, India and the USA. Please contact us before ordering if you require international delivery so we can advise you on the available shipping options.
When do you launch new collections?
Our main collections are personally curated during Sabby's buying trips to India, typically in March and September, ahead of the summer and wedding season and the festive winter season. We also receive new pieces throughout the year, so there's often something new to discover between our main collection launches.
Follow @sabbyclothing to see our latest arrivals.
What products do you offer?
We have a collection of 100+ South Asian outfits, bringing together traditional, contemporary and Indo-Western styles.
Our collections include styles such as kurtas, ghararas, shararas, wedding guest outfits, contemporary pieces and bridal looks, alongside blouses and semi-precious jewellery.
Our collection changes regularly, so please contact us if you're looking for something specific.
I have seen an outfit you previously made. Can you make the same one for me?
We place a strong emphasis on individuality, so many of our outfits are carefully curated or created with unique details to avoid too much repetition across the collection.
Where possible, we can create something inspired by a previous Sabby Clothing outfit, but it may not be completely identical. This will also depend on the availability of fabrics, embellishments and other materials.
We'd be happy to work with you to create something with a similar look and feel while still making it special to you.
Do you offer menswear and children's wear?
Yes. Menswear and children's wear are available to order.
We don't currently hold a ready-to-wear collection for these categories, so please contact us with your requirements and we'll discuss the available options with you.
What is your refund and exchange policy?
We do not offer refunds for a change of mind. Where applicable, an exchange or Sabby Clothing store credit may be offered for use towards a future purchase.
Customers purchasing in person are asked to inspect their outfit before completing their purchase and again following any alterations to ensure they are happy with its condition.
If you believe an item is faulty, please contact us as soon as possible so that we can review the issue.
Nothing in our returns policy affects your statutory rights.
My outfit doesn't fit as I would like. Can it be altered?
Yes. We can provide the details of a recommended tailor who may be able to assist with alterations and adjustments.
Please note that alterations are arranged separately and all alteration costs are the responsibility of the customer and are not covered by Sabby Clothing.